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Terms of Use

Welcome to IGLOO! We are IGLOO, registered office at Seville Products (L.L.C) (Branch) P.O. Box 48622, Dubai, UAE. (“IGLOO, we or us”), an IFFCO Group Company. These Terms of Use (“Terms”) govern your use of our website located at www.iglooicecream.com ("Site"). By accessing, registering or using this Site, you agree to comply with and to be bound by these Terms, including the Privacy Policy. if you do not agree to these Terms or any part of these Terms, you must refrain from usage of this Site.

1. Acceptance of Terms

  1. By using this Site, you confirm that you are at least the age of majority in your country.
  2. Any minor person (below the age of majority) shall not register as a user of the Site and shall not transact on or use the Site. If a minor uses or access the Site, their parent or legal guardian must accept these Terms and Privacy Policy. If a minor uses or transacts on the Site, we shall assume that the parent or legal guardian has consented to the Terms and is responsible for the use or such transaction.
  3. Any person who is accepting the Terms on behalf of a minor person represents that they are either a parent or a legal guardian of the minor person and accept all liability for the minor’s use of the Site.
  4. IGLOO does not knowingly engage with individuals who are minors or lack full or partial legal capacity.
  5. We reserve the right to change these Terms at any time. Any changes will be effective immediately from the last updated date mentioned in these Terms. Your continued use of the Site after any modifications will constitute your acceptance of the new Terms.

2. Data Privacy

  1. We may process certain personal information from or about you. For more details, please review our Privacy Policy by clicking here.

3. Use of the Site

  1. You agree to provide truthful, accurate, current, and complete information about yourself and your use of the Services as requested by us.
  2. You are responsible for ensuring that your use of the Site is for lawful purposes and complies with all applicable laws in your jurisdiction.
  3. You also agree not to:
    1. Use the Site in any manner that could disable, overburden, or impair the Site.
    2. Use any data mining, robots, or similar data gathering and extraction tools.
    3. Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site.
    4. Impersonate another person or use a false name/email address or using unauthorized names to use to create a false identity or try to mislead others as to the identity or origins of any communications.
    5. Comment, upload or share any content which is unacceptable and contrary to the public interest, public morality, public order, public and national security, Islamic morality or any prohibited matter according to any laws, regulations, procedures or requirements applicable in the UAE or your respective jurisdiction.
    6. Violate or infringe any proprietary rights including intellectual property rights of IGLOO and/or its parents company, affiliates, subsidiaries or licensors or any other party.
  4. You are responsible for keeping your account and password confidential, limiting access to them, and accepting responsibility for all activities that occur under your account and password.
  5. You agree to immediately notify us through our email reach@unipexfoods.com for any unauthorised use of your password or account or any other breach of security.

4. Submission of content

  1. You agree that any materials you submit or publish on the Site or through other means to us including suggestions, designs, concepts, photographs, testimonials, and other items or materials (except for your personal information) ("Submissions") are neither confidential nor proprietary to you.
  2. All Submissions become our property upon submission to IGLOO. By making a Submission to us, you assign to IGLOO, all rights, title and interests, including copyrights, in the Submission in perpetuity.
  3. IGLOO has no obligation (a) to keep any Submission confidential; (b) to pay you or anyone any compensation for any Submission or for using a Submission; or (c) to respond to or acknowledge any Submission.
  4. You represent and warrant that no Submission, you make will violate any right of any third party, including, but not limited to, copyright, trademark, patent, design, trade secret, privacy or other personal or proprietary rights.
  5. By making a Submission, you agree that IGLOO, has the right (but not the obligation) to copy, publish, distribute, reproduce, communicate, perform, create derivative works, or use such Submission for any purpose, including, but not limited to, advertising, promotional, product development, legal, regulatory or government related purposes or other commercial purposes, without compensation to you or to any other person. You are and shall remain solely responsible for the content of any Submission you make.
  6. You agree and confirm that IGLOO holds the right to retract any submission or withdraw a publication if they feel the work is derogatory or has created an impression that is derogatory in nature. You agree that any such withdrawal and/or retraction does not give you the right of any action against IGLOO.

5. Intellectual Property Rights

  1. All information, text, graphics, images, logos, services, and advertisements on this Site ("Content") are trademarks , design, and/or copyright (whether registered or not) of IGLOO and/or its parents company, affiliates, subsidiaries or licensors. All rights reserved, unless otherwise indicated on the Website.
  2. The Content is protected by local and international copyright and trademark laws. Content on this Site is published in real-time, and cannot be modified, copied, reproduced, republished, framed, uploaded to a third party, posted, transmitted, or distributed in any way except in the following scenarios:
    1. Expressly provided on the Site (e.g., a "download" button) Content available through a "download" button may only be downloaded for personal use and shared with others for personal use only; or
    2. Authorized in writing by us upon receipt of a request.Customer Service

6. Terms of Sale

  1. Third-Party Seller - Our website may feature our products with a "Buy Now" button that redirects you to a third-party seller's website. We do not sell these products directly, and your purchase will be made with the respective seller.
  2. No Liability - To the extent permitted by law, we are not responsible for any issues related to your purchase, including but not limited to payments, delivery, refunds, returns, exchange, or cancellations. All matters regarding your order must be resolved with the respective third-party seller.
  3. Seller Policies - Your purchase will be governed by the terms and policies of the respective seller, including but not limited to return, refund, exchange, and shipping policies. We recommend reviewing these policies before making a purchase.
  4. The inclusion of a product on our Site does not imply guarantee of availability of the product on the seller’s website. We may feature images or photographs on our Site solely for artistic or illustrative purposes.

The inclusion of a product on our Site does not imply guarantee of availability of the product on the seller’s website.We may feature images or photographs on our Site solely for artistic or illustrative purposes.

7. Consumer Promtions

We may conduct promotions for our consumers. Every promotion will have its own specific terms and conditions. You must accept the relevant terms and conditions in order to take part in such a promotion.

8. Termination

  1. IGLOO reserves the right to block your access to the Site for breach of any Terms or violation of any law/regulation. All restrictions, disclaimers and limitation of liability shall survive such termination.

9. Indemnification

  1. To the extent permitted by law, you agree to indemnify, defend, and hold harmless IGLOO including our parent company, subsidiaries, affiliates, and their respective officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from
    1. Any claims or demands made by third parties due to or arising from your use of the Site.
    2. Your violation of any provisions in these Terms, including any warranties, representations, or undertakings.
    3. our violation of applicable laws in your jurisdiction in connection with your use or access to the Site.
    4. Your use of our Site, including but not limited to the content you post, or trademarks that infringe on third-party Intellectual Property Rights, or if your content are slanderous, defamatory, obscene, or violate the rights (including privacy rights) of any third party (including other Site users).
    5. Your use of the Site through Virtual Private Networks (VPN) for accessing the Site in jurisdictions where the Site is not accessible or permitted.

10. Limitation of Liability

  1. In no event shall IGLOO be responsible for any direct, indirect, special, incidental or consequential loss or damage, including without limitation, loss or damage by way of loss of profits, loss of business opportunity, business interruption or loss of information, however arising and whether in contract or otherwise, which you may suffer in connection with or arising out of (a) your use of the Site or any linked website; or (b) your use of or reliance on information or any other material accessed through the Site including via any linked website or (c) content submitted by you on the Site.

11. Third Party Rights

A person who is not a party to these Terms has no right to enforce any of its Terms.

12. Relationship of the Parties.

Nothing contained in these Terms will be deemed or construed by the parties or any third party to create the relationship of partnership, joint venture or agency between the parties, it being understood that the parties will at all times remain independent parties.

13. Disclaimers

  1. You acknowledge that all information provided on the Site or any material accessed via the Site, including through any linked websites, is general in nature and does not constitute professional advice. The information is provided on an "as is" basis and, to the fullest extent permitted by law, without any warranties, representations, or conditions, whether express, implied, statutory, or otherwise.
  2. Our Site may contain third party paid advertisements which may have hyperlinks to other sites/pages. IGLOO does not endorse or recommend any third party product or services advertised on our Site.
  3. Our Site may contain links to third-party websites that are not owned or controlled by IGLOO. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites.
  4. While IGLOO endeavours to ensure that the information on the Site is accurate and reliable, errors or omissions may occur. To the extent permitted by law, IGLOO makes no warranties, representations, or guarantees (whether express or implied) regarding the Site or any linked website. This includes, without limitation, any warranties of merchantability, non-infringement of intellectual property rights, or fitness for a particular purpose.
  5. Except as expressly set forth in this agreement, IGLOO disclaims any representations or warranties, express or implied, regarding any of its products or services, including any implied warranty of merchantability, fitness for a particular purpose and any implied warranties arising from course of dealing or course of performance. IGLOO makes no warranty that IGLOO products will meet consumers requirements, or that the IGLOO services will be uninterrupted, timely, secure, or error free.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. APPLICABILITY OF SUCH EXCLUSION WILL BE ASSESSED ON A CASE TO CASE BASIS.

14. Governing Law

To the extent permitted by law, these Terms of Use are governed and interpreted under the laws of the United Arab Emirates. By using or accessing this Site, you consent to the exclusive jurisdiction of the courts located in Dubai, United Arab Emirates for any action or dispute arising from these Terms of Use.

If any portion of these Terms of Use is deemed unlawful, void, or unenforceable, then that part shall be deemed severable and shall be construed in accordance with applicable law. Such a term will not affect the validity and enforceability of any remaining provisions. IGLOO’s failure to act with respect to a breach of these Term by you or others does not constitute a waiver and shall not limit IGLOO’s rights with respect to such breach or any subsequent breaches.

15. Contact Us

If you have any questions about these Terms, please contact us at reach@unipexfoods.com